Terms and Conditions

Effective Date: 20 May 2025
Website: https://laxmimasale.com
Business Name: Shri Madan Mohan Trading Co.
Business Address: Near Munni Ashram, Merta City – 341510, Rajasthan, India.

1. Introduction

Welcome to Laxmi Masale, operated by Shri Madan Mohan Trading Co. These Terms and Conditions (“Terms”) govern your access to and use of our website https://laxmimasale.com, including all information, tools, and services available through the site. By accessing, browsing, or purchasing from our site, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website or services.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian. You are responsible for ensuring that all information you provide is accurate, complete, and up to date.

3. Account Registration and Responsibilities

To access certain features of our website, you may be required to register for an account. During registration, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain false or misleading information or are used in violation of these Terms.

4. Products and Orders

Laxmi Masale offers a wide range of spices and grocery items for purchase. All products displayed on the website are subject to availability, and we reserve the right to discontinue any product at any time without notice.

Once you place an order, you will receive an email confirmation. This confirmation does not guarantee acceptance of your order. We reserve the right to limit or cancel quantities purchased per person, per household, or per order.

5. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. Prices may change without prior notice.

We accept payment through secure online gateways. By placing an order, you authorize us to charge your selected payment method for the total amount, including any applicable shipping charges.

6. Shipping and Delivery

We ship products from our store in Rajasthan, India, to most pin codes across the country. Shipping timelines are estimates and may vary based on your location and order volume.

  • Orders above ₹750 qualify for free shipping.

  • A standard shipping fee of ₹100 applies to orders below ₹750.

We aim to process and dispatch orders within 2–4 business days. Delivery typically takes 2–10 business days depending on the destination. Laxmi Masale is not responsible for delays caused by courier partners or unforeseen events.

For full shipping information, visit our Shipping Policy.

7. Returns and Cancellations

Due to the nature of food products, returns are generally not accepted unless the product received is damaged or incorrect. If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos and order details.

Order cancellations may be requested before the product is dispatched. Once an order has been shipped, it cannot be cancelled or refunded.

8. Intellectual Property

All content available on the website, including but not limited to text, graphics, logos, icons, images, audio clips, video, and software, is the property of Laxmi Masale or its content suppliers. You may not use, reproduce, or distribute any content from our site without our express written permission.

The Laxmi Masale name, logo, and all related names are registered or unregistered trademarks and must not be used without prior consent.

9. Promotions and Offers

From time to time, we may run promotional campaigns, contests, or offer discounts. These offers are subject to specific terms and conditions that will be provided separately. Laxmi Masale reserves the right to withdraw or modify promotions at any time without prior notice.

10. User Feedback and Suggestions

Any feedback, comments, or suggestions you provide shall be deemed non-confidential. By submitting feedback, you grant Laxmi Masale the right to use, reproduce, and distribute it without restriction or compensation.

11. Limitation of Liability

While we strive to provide accurate and up-to-date information, Laxmi Masale makes no warranties, express or implied, regarding the accuracy or completeness of the website content. We do not guarantee that your use of the website will be uninterrupted or error-free.

We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use our services or products.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Laxmi Masale. We are not responsible for the content or practices of any third-party websites and recommend reviewing their policies before engaging with them.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts in Rajasthan, India.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms periodically for any updates.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, feel free to reach out: